Contact and useful information

Frequently asked questions

Do I need to know how to draw to take a course?

No. Our courses are designed for different levels of experience. Whenever prior knowledge is required, that information will be indicated on the course page.

What is the difference between an atelier, a studio and a drop-in?

Ateliers are regular courses that run throughout the academic year, with an enrolment fee and monthly tuition. Studios follow the academic calendar and have a new theme every month: you can book a single session or the full month. A drop-in is a single session with no enrolment: you simply join that one session.

How do I enrol?

Enrolment is completed through each course page, where you will also find information about schedules, dates, prices, and availability.

Can I join an atelier at any time of the year?

Yes. Although they have a continuous programme, ateliers are structured to welcome new students throughout the year, provided there are places available.

Are materials included?

It depends on the course. On each course page, you will find information about the materials included or required.

What happens if I miss a class?

Classes missed by the student cannot be made up or refunded.

Do courses run during school breaks and holidays?

Ateliers and studios follow the school's academic calendar, which is available on each atelier page. Drop-ins and other activities follow the dates indicated.

I still have a question. How can I get in touch with you?

You can contact us by email or phone/WhatsApp, or visit us in Telheiras. We would be happy to help.

How do the monthly payments for ateliers work?

Ateliers consist of 9 monthly instalments. The monthly fee is fixed, regardless of the number of classes in a given month, which may vary according to the course calendar.

Can I stop attending the course during the year?

Yes. There is no minimum commitment period. We only ask that you provide us with one month's notice whenever possible, so that we can make the spot available to another student. Once you leave the course, your spot will no longer be reserved.

Can I book a trial class?

Yes, in the ateliers, provided there are places available. The trial class costs €30 and can be booked directly in the enrolment form. Only one trial class per person is possible. If you then continue with the course, this amount is deducted from your first monthly fee.

Do I need to attend every week?

Our ateliers are designed as a regular, ongoing practice. Naturally, occasional absences may occur throughout the year without compromising your enrolment. Missed classes cannot be made up, nor do they result in a reduction of the monthly tuition.

Is there a sibling discount?

Yes. Starting with the second sibling, we offer a 50% discount on the registration fee. This discount does not apply to monthly tuition.

If I interrupt the course and want to return, do I have to pay the registration fee again?

If you return during the same academic year, you do not need to pay a new registration fee. However, your spot is not held during the break, and your return is subject to availability. For a new academic year, a new registration will be required.